Privacy Policy

1. Who we are

BuzzExtra ("we", "us") is a software-as-a-service tool that helps creators and agencies manage short-form video publishing across multiple connected social accounts. This policy explains what data we collect and how we use it.

2. Account data

When you create a BuzzExtra account we store your email address, an encrypted password (or OAuth identifier if you sign in with Google), and your subscription plan. We use this to authenticate you and operate the service.

3. Connected YouTube data (Google API)

When you connect a YouTube channel, Google returns an OAuth access and refresh token plus public channel metadata (channel ID, title, thumbnail). We use these tokens only to:

• Upload videos you submit through the BuzzExtra studio
• Read basic public stats for videos you uploaded via BuzzExtra

BuzzExtra's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not transfer or use Google user data for advertising, and we do not allow humans to read it except as required for security or with your explicit consent.

4. Connected TikTok data

When you connect TikTok we use TikTok's Login Kit and Content Posting API. TikTok returns an open_id (anonymised user identifier), your display name, avatar, and an access token. We use these only to publish videos to the connected account on your behalf. We do not request followers, viewer data, or messages.

5. Connected Instagram data

When you connect Instagram we use Meta's Instagram Content Publishing API. Meta returns an Instagram user ID, username, and an access token. We use these only to publish Reels to the connected Instagram Professional account on your behalf. We do not request followers, viewer data, or messages.

6. Connected Facebook data

When you connect Facebook we use Meta's Graph API. Meta returns a Page ID, Page name, and an access token. We use these only to publish Reels to the connected Facebook Page on your behalf. We do not request Page insights, messages, or ad data.

7. Storage and retention

All tokens are stored encrypted on our backend and are retained only as long as the connection exists. Disconnecting an account from BuzzExtra, or deleting your BuzzExtra account, removes the associated tokens.

8. Third parties

We rely on YouTube/Google APIs, TikTok APIs, and Meta APIs (subject to their own privacy policies), and on our hosting and payment providers for operating the service. No other third parties receive your connected-account data from us.

9. Cookies and Local Storage

BuzzExtra uses strictly-necessary cookies and browser local storage to keep you signed in, remember your theme and library preferences, and protect against abuse (e.g. captcha tokens). We also use a privacy-friendly analytics cookie (Google Analytics) to understand aggregate usage. No cross-site advertising cookies are set. You can clear cookies and local storage at any time from your browser settings.

10. Age Restrictions

BuzzExtra is not directed to children. You must be at least 13 years old to create an account, and at least 16 if you reside in the European Economic Area or the United Kingdom. If we become aware that we have collected data from a child below the applicable age, we will delete it promptly.

11. Your rights

You may request access to, correction of, or restriction on the processing of your personal data. Contact us via the contact form to exercise these rights.

12. Account Deletion

You can disconnect any social account at any time from your dashboard. To permanently delete your BuzzExtra account and all associated data, submit a deletion request through the contact form with the topic "Account Access". We action verified deletion requests within 30 days, after which your account, projects, connected-account tokens, and uploaded media are permanently removed from our systems.

13. Contact

Questions about this policy? Reach us through the contact form.