Hello, how can we help?
Getting started
How do I set up my first Brand?
1. Create your BuzzExtra account and sign in.
2. Choose Create Brand from the dashboard.
3. Select the Series you want BuzzExtra to make and choose its Visual Style.
4. Follow Studio to name your Brand, customise the video, choose its voice and music, and complete the Buzz Reveal.
5. Open your finished Brand and connect the channels you want it to publish to.
6. On a paid membership, switch on Activate Brand to start daily video creation.
7. Turn on Momentum when you are ready for BuzzExtra to publish ready videos automatically to your connected channels.
You do not need to upload images, video or audio. BuzzExtra creates each video from your chosen Series, Visual Style and saved Brand settings.
What is BuzzExtra?
BuzzExtra helps you build and run a faceless short-form content Brand. Choose a Series and Visual Style, build the channel identity, customise how the videos look and sound, connect your social channels, then activate daily creation and publishing when you are ready. You set up the Brand once. BuzzExtra handles the repeated production work after that.
Do I need to film anything?
No. You do not need a camera, studio or recorded footage for a standard BuzzExtra Series. BuzzExtra creates the video from the Series, Visual Style and Brand settings you choose.
Do I need video editing experience?
No. Buzz Studio, our online live video editor, is built around choices rather than a traditional editing timeline. Start with a working video format and change the parts that matter to you.
Can I preview everything before publishing?
Yes. You can preview the Series and style, build the Brand, customise the video and review the finished setup before turning on automatic publishing.
Can I upload my own media?
No. BuzzExtra creates the video from your selected Series, Visual Style and saved Brand settings.
Brands & Series
What is a Brand?
A Brand is the home for one content identity inside BuzzExtra. It keeps the Brand name, tagline, Series, Visual Style, avatar, banner, colour palette, voice, music, video appearance, schedule and connected channels together.
What is a Series?
A Series is the type of video your Brand creates. Bizarre History and Amazing Animals are examples. Each Series has its own subject, format and production direction.
What is a Visual Style?
Your Visual Style controls the artwork direction of the Series. Choose from the styles available for your selected Series in Buzz Studio, such as Photo Realistic, 3D Cartoon, Claymation, Cinematic or Pixel Art.
Which Series can I choose?
Browse the current Series on the Series page or inside the members area.
Are all videos in a Series the same?
No. A Series gives the Brand a repeatable identity and format. The subject and content of each episode changes.
Can I create videos in any niche?
BuzzExtra currently works through its published Series catalogue rather than an unrestricted prompt box. That is deliberate. Each Series has a defined format and production system behind it.
Can I create more than one Brand?
Yes, depending on your membership. Each Brand can have its own Series, visual identity, video settings and connected channels.
Does BuzzExtra create my channel branding?
Yes. Brand setup includes a channel name, tagline, avatar, banner and coordinated five-colour palette.
Can BuzzExtra help name my channel?
Yes. Enter your own name or generate suggestions. Suggestions can be guided by personalities including Funny, Serious, Mysterious, Wholesome, Edgy and Random.
Can I preview my Brand on different platforms?
Yes. Brand setup can preview how your identity looks across major social platforms before you start publishing.
Buzz Studio
What can I customise in the Buzz Studio?
You can change presets, fonts, text colours, highlights, strokes, shadows, caption backgrounds, caption position, caption animation, scene transitions, image motion, camera zoom, voice, music, sound effects and ambient audio.
Can I change the captions?
Yes. Change caption size, position, fine positioning, transitions and animation. You can also customise the typography and colours.
Can I change how scenes move?
Yes. Choose scene transitions, image motion and camera zoom settings, or allow BuzzExtra to rotate suitable motion across scenes.
Can I choose the voice?
Yes. Choose from the voices available in the Studio and preview the result with your video.
Can I change the music and sound?
Yes. Choose a music vibe, switch between suitable tracks and control music volume, voice ducking, sound effects and ambient audio.
Do I have to edit every daily video?
No. The Studio saves the Brand's presentation rules so they can be applied to future videos for that Brand.
Daily video creation
How often does BuzzExtra create videos?
Current paid plans are built around daily video production for each active Brand. Check the pricing page for the number of active Brands included in each membership.
What if a daily video is still rendering?
Generation continues on BuzzExtra's servers. You do not need to keep the page open. Do not repeatedly activate the Brand. One durable video is created for each scheduled day.
Does BuzzExtra guarantee views or subscribers?
No. BuzzExtra helps with production and consistent publishing, but nobody can guarantee how an audience or recommendation system will respond.
Activate Brand & Momentum
What does Activate Brand do?
Activate Brand starts daily video creation for that Brand. Activation and publishing are separate.
The first activation asks you to confirm that it will use today's video allowance and begins preparing tomorrow's video.
What is Momentum?
Momentum is the automatic publishing control. Once the Brand is ready, its channels are connected and the publishing settings are complete, Momentum can publish ready videos on the saved schedule.
Can videos keep being created while Momentum is off?
Yes. A Brand can continue creating its daily videos while Momentum is paused.
Can I pause automatic publishing?
Yes. Turn Momentum off to stop future automatic posts. This does not delete the Brand or completed videos.
Does activating a Brand publish immediately?
No. Activation starts daily video creation. Momentum is the separate control that publishes ready videos automatically to connected channels.
Publishing & platforms
Which platforms can BuzzExtra publish to?
Current Brand connections cover YouTube, Instagram, Facebook, TikTok, Pinterest and LinkedIn.
Can one Brand use every supported network?
Yes. A paid Brand can connect one selected destination on each supported network, subject to the permissions and requirements of that platform.
How do I disconnect a channel?
Open the Brand, choose the network and use Disconnect at the bottom of its channel settings. This stops future Momentum publishing to that channel.
YouTube
How do I connect YouTube?
1. Open your Brand and choose YouTube from its channel navigation.
2. Select Connect YouTube. Google will ask you to choose the account that owns the channel and approve BuzzExtra's requested access.
3. Return to BuzzExtra and check that the correct channel name and identity are displayed.
4. Review the Brand's YouTube publishing rules, including its title guidance, description, hashtags, audience, privacy and other available upload settings.
Signing into BuzzExtra with Google does not connect a YouTube channel. Channel access is a separate permission that you can disconnect from the Brand at any time. See the Privacy Policy for how connected data is used.
Can BuzzExtra publish to YouTube automatically?
Yes, once the YouTube channel is connected, the Brand is active, Momentum is enabled and the required publishing settings are complete.
How do I connect Instagram?
1. Open your Brand and choose Instagram from its channel navigation.
2. Select Connect Instagram and authorise BuzzExtra through Meta.
3. Choose the correct Instagram Professional account and confirm the username shown when you return.
4. Review the reusable caption, hashtags, share-to-feed, cover and AI-generated content settings for the Brand.
Instagram requirement: the account must be a Professional account, Business or Creator, and linked to a Facebook Page you are authorised to manage. See the Privacy Policy for how connected data is used.
What Instagram account do I need?
Instagram publishing requires a Professional account, either Business or Creator, linked to a Facebook Page you are authorised to manage.
How do I connect Facebook?
1. Open your Brand and choose Facebook from its channel navigation.
2. Select Connect Facebook and authorise BuzzExtra through Meta.
3. Choose the Facebook Page you want the Brand to publish to and confirm the Page name shown when you return.
4. Review the reusable Facebook title, description, hashtags and cover settings.
Facebook requirement: your Meta account must have permission to manage and publish to the selected Facebook Page. Personal timelines are not used as Brand destinations. See the Privacy Policy for how connected data is used.
Can BuzzExtra post to a personal Facebook timeline?
No. BuzzExtra uses a Facebook Page as the Brand destination.
TikTok
How do I connect TikTok?
1. Open your Brand and choose TikTok from its channel navigation.
2. Select Connect TikTok, sign in to the correct TikTok account and approve content posting.
3. Return to BuzzExtra and check the TikTok identity displayed on the Brand.
4. Review the reusable caption, hashtag and cover rules. Before an exact TikTok video can be posted, confirm the creator-supported privacy and interaction choices, any commercial-content declarations, the AI-generated content setting and Music Usage confirmation.
TikTok requires a fresh privacy choice for an exact post, so BuzzExtra does not silently preselect one. See the Privacy Policy for how connected data is used.
Why does TikTok ask for extra choices?
TikTok requires creator-supported choices for privacy, interactions, commercial-content declarations, content disclosure and music usage. BuzzExtra does not silently choose an exact-post privacy setting for you.
How do I connect Pinterest?
1. Open your Brand and choose Pinterest from its channel navigation.
2. Select Connect Pinterest, sign in to the correct account and approve BuzzExtra's requested access.
3. Return to BuzzExtra and confirm the Pinterest username shown on the Brand.
4. Choose the Board and optional Board Section, then review the title, description, destination link, alt text, video cover and AI disclosure settings.
Momentum publishes only to the Pinterest account and Board you selected. See the Privacy Policy for how connected data is used.
Can I choose the Pinterest Board?
Yes. Choose the Pinterest account, Board and optional Board Section used by that Brand.
How do I connect LinkedIn?
1. Open your Brand and choose LinkedIn from its channel navigation.
2. Select Connect LinkedIn, sign in to the correct account and approve publishing access.
3. Return to BuzzExtra and confirm the connected LinkedIn identity displayed on the Brand.
4. Review the commentary, media title, thumbnail and resharing choices before using Momentum.
BuzzExtra publishes only to the author identity confirmed by LinkedIn. See the Privacy Policy for how connected data is used.
Video Archive & downloads
Where can I find previous videos?
The Brand Overview shows the latest video and recent days. Use Video Archive to browse older videos.
How long are videos stored?
BuzzExtra currently stores a rolling 31 days of videos for each Brand. Older videos are removed as new days are added.
Can I download my videos?
Yes, when a finished downloadable file is available. Open the dated video page to download its MP4.
Can I download several videos at once?
The Brand Overview offers a ZIP of the last seven days when downloadable videos are available. When the monthly download is available, use it to keep that month outside BuzzExtra. Download videos you want to keep before they leave the rolling 31-day archive.
Why is a day empty in my Video Archive?
An empty day means no video was generated for that date.
Account & billing
Does BuzzExtra use credits?
No. BuzzExtra uses subscription plans built around active Brands and recurring production. You do not have to manage token or credit balances.
How much does BuzzExtra cost?
Paid memberships are based on the number of active Brands you need. Compare the current prices and included Brands on the pricing page.
Is there a free plan?
Yes! You're free to come and see inside and create as many series and brands as you like.
Paid memberships add channel connections, Brand activation and Momentum.
Can I cancel?
Paid members can schedule cancellation for the end of the current billing period from Billing & invoices.
Where can I find invoices?
Open My Account, then Billing & invoices. Completed invoices can be downloaded when available.
Where do I manage my account?
Open My Account from the account menu to manage your profile, email, password and weekly email preference.
The Billing & invoices section shows your current plan, subscription status and next billing date. Paid members can cancel at the end of the current billing period without leaving BuzzExtra, keep a scheduled cancellation, and download completed invoices when they are available.
Use View plans or the Upgrade control in the header to compare memberships. Buzz Free has one Brand for exploring the creation flow; paid memberships add channel connections, Brand activation and Momentum.
How do I delete my data?
Disconnect your channels, then send a verified request through the contact form with the topic Account Access. We action verified deletion requests within 30 days.
How does BuzzExtra protect connected-account data?
Provider credentials are encrypted and used only for the connection and publishing work you authorise. Read the full Privacy Policy.
Troubleshooting
A channel will not connect
Check that you signed into the account that owns or manages the intended channel, Page or profile and approved every requested permission. If an existing connection has expired, disconnect it from that Brand's channel page and connect it again.
A video is still being created
Keep the Brand Overview open if you want to watch its progress, but generation continues on BuzzExtra's servers. Do not repeatedly activate the Brand; one durable video is created for each scheduled day.
Momentum did not publish
Confirm that Momentum is on, the correct channel is connected, the scheduled time has passed and the exact channel settings are complete. TikTok also requires its exact-post privacy and consent choices. Open the dated video to check the real channel status.
Faceless channel guides
Can a faceless YouTube channel be monetised?
Yes, faceless channels can qualify for the YouTube Partner Program if they meet YouTube's current eligibility and content requirements. Being faceless does not itself prevent monetisation. Originality, value and policy compliance still matter. BuzzExtra does not guarantee YPP acceptance.
Read the YouTube Partner Program requirements before applying.
Do I need to show my face to grow a YouTube channel?
No. A channel can be built around stories, information, entertainment or a recognisable format without putting the creator on camera.
Do I need to use my own voice?
No. BuzzExtra includes voice choices in the Buzz Studio, so you do not need to record narration yourself.
How do I start a faceless YouTube channel?
Start with a repeatable subject and format, give the channel a clear identity, decide how the videos should look and sound, then build a publishing routine you can sustain. BuzzExtra packages those decisions into Series, Brand setup, Buzz Studio and Momentum.
What makes a good faceless channel?
A good faceless channel still needs a clear reason to watch. A recognisable subject, consistent presentation, useful or entertaining episodes and reliable publishing matter more than whether the creator appears on camera.
